Duration: 4 Days

Fees £ 220

Location: London

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Course Content

Common Security Industry Knowledge

  • Session 1: Awareness of the Law in the Private Security Industry
  • Session 2: Health and Safety for the Private Security Operative
  • Session 3: Fire Safety Awareness
  • Session 4: Emergency Procedures
  • Session 5: The Private Security Industry
  • Session 6: Communication Skills and Customer Care

Doo Supervisor Specialist Module

  • Session 1: Behavioural Standards
  • Session 2: Civil and Criminal Law
  • Session 3: Searching
  • Session 4: Arrest
  • Session 5: Drugs Awareness
  • Session 6: Recording Incidents and Crime Preservation
  • Session 7: Licensing Law
  • Session 8: Emergency Procedures
  • Session 9: Dealing with Vulnerable Individuals
  • Session 10: Dealing with Queues and Crowds

Conflict Management Module

  • Session 1: Avoiding Conflict and Reducing Personal Risk
  • Session 2: Defusing Conflict
  • Session 3: Resolving and Learning from Conflict
  • Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors

Physical Intervention Skills Module

  • Session 1: Introduction to Physical Skills
  • Session 2: Disengagement Techniques
  • Session 3: Escorting Techniques